Message from Gil Gordon about Iwaki City TWC
In July 2002 I had the pleasure to vusut this very excellent telework center.
Many people told me about it, and everyone explained how successful it was.
I have been consulthing in the telework field since 1982, and have seen or read about many telework centers around the world.
My impression has always been that these centers re usually not as good or as successful as people tell me, so I was skeptical about the Iwaki TWC before visiting it.
Well, I must say that the Iwaki center was BETTER than it was described.
I believe it is the most successful example of a telework center I have seen anywhere.
There are severel reasons for this:
1.The philosophy of the center is to develop business by creating new business approaches-not by simply compething with other areas by offering lower labor costs. There are new skills being developed there, new software products, and new methods for doing work that is already done elsewhre.
2.The center is very flexible-there is no fixed and unchanging approach to finding work and using aveilable resources.
This sllows the center to respond to changing business conditions and to be successful where others have failed.
3. There is a very strong emphasis on creating and maintaining business relationships with companies in Tokyo and elsewhere. This business development activity-the result of excellent work by Aida-san and Miura-san - means that there is a steady flow of coming into the center.
This helps in to continue to grow.
I commend the very hard work and dedication of Aida-san and Miura-san, and all of their co-workers, to create an example of terework centers that should be copied in other places in Japan and around the world. The Iwaki City TWC is the leading example of how to make this flom of terework be successful.